At Veinci, your satisfaction and peace of mind are our top priorities. We are committed to delivering high-quality products and exceptional customer service. To ensure you feel confident with every purchase, we offer a comprehensive lifetime warranty and a straightforward 90-day return policy.

Lifetime Warranty
We believe in the durability and excellence of our products. If you encounter any issues with your item at any time, our lifetime warranty policy has you covered. Simply contact our customer care team, and we will promptly process your claim and ship out a replacement. Please note that our warranty includes one free replacement per item, with a minimal processing fee of $10 USD, which covers shipping, handling, and packaging costs—ensuring that your experience remains hassle-free and convenient.

In the event that the item you want is out of stock or no longer available, we will offer an exchange for any item of equal or lesser value. This guarantees that you continue to enjoy our products without interruption.

90-Day Return Policy
We understand that sometimes a product might not meet your expectations. To be eligible for a return, the item must be undamaged and in its original packaging. Reach out to our customer care team within 90 days of your purchase, and we will guide you through the return process. Once we receive and verify the condition of the returned item, we will process your refund or exchange as per your preference.

Contact Us
At Veinci, we strive to make your shopping experience as enjoyable and worry-free as possible. For any questions or to initiate a warranty claim or return, please contact our dedicated customer care team. We're here to help!