Track Your Order
Track your order for free by entering your tracking number below.
You’ll be redirected to view your order status.
How To Track Your Order
How To Use
- Find your tracking number in your email from Veinci or log into your account to locate it.
- Click the "Enter Your Tracking Number" box.
- Paste or manually type in your tracking number.
- Press "Track Order."
- Wait to be redirected and for the page to load.
Tracking Is Free
Tracking your order is completely free and handled through a third-party website called ParcelsApp. If you’re prompted to pay, it means you clicked on an ad. Just wait for the red "Track Package" bar to load—once it finishes, the full tracking details will appear, and you’ll automatically scroll down. There’s no need to leave the page, and no payments are ever required.
Delivery Timeframe
Delivery times vary by country, but the averages are:
- Express shipping: 5-8 business days after dispatch.
- Free standard shipping: 7-16 business days after dispatch.
Please note these are business days, not calendar days.
If you see "Shipment information received," it means your order is awaiting pickup by the delivery company. The next transit update after this message means the package has been picked up and is on its way to you—this is when the delivery timeframe begins.
- Find your tracking number in your email from Veinci or log into your account to locate it.
- Click the "Enter Your Tracking Number" box.
- Paste or manually type in your tracking number.
- Press "Track Order."
- Wait to be redirected and for the page to load.
Tracking your order is completely free and handled through a third-party website called ParcelsApp. If you’re prompted to pay, it means you clicked on an ad. Just wait for the red "Track Package" bar to load—once it finishes, the full tracking details will appear, and you’ll automatically scroll down. There’s no need to leave the page, and no payments are ever required.
Delivery times vary by country, but the averages are:
- Express shipping: 5-8 business days after dispatch.
- Free standard shipping: 7-16 business days after dispatch.
Please note these are business days, not calendar days.
If you see "Shipment information received," it means your order is awaiting pickup by the delivery company. The next transit update after this message means the package has been picked up and is on its way to you—this is when the delivery timeframe begins.
